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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Haley Mace

May 5, 2023

5  out of  5 rating by Haley Mace
"So helpful!"

Stefanie Feltner

March 24, 2023

5  out of  5 rating by Stefanie Feltner
"Very polite and knowledgeable. Recommend 100%"

Camery Allen

March 22, 2023

5  out of  5 rating by Camery Allen
"Best service! Very sweet and helpful staff. Rachel checks in frequently to let me know if any better deals and found me the best rates out of anyone else!"

Taylor Spears

January 12, 2023

5  out of  5 rating by Taylor Spears
"Rock star performance. Rachel is a great asset to the State Farm team and a pleasure to work with!!"

Lindsay Knapp

December 8, 2022

5  out of  5 rating by Lindsay Knapp
"As a new graduate and still learning how to adult, Kenzi Sanders made it very easy and stress free teaching me how insurance works. She is amazing and made it feel like I was talking to a friend. Thank you so much Kenzi!"

Sara Guy

December 8, 2022

5  out of  5 rating by Sara Guy
"Kenzie was quick in getting my quote and helping me find the best option!"

Holly Downey

December 8, 2022

5  out of  5 rating by Holly Downey
"Kenzi Sanders was very helpful with getting me set up with my renters Insurance! She’s great with communicating and super friendly! One of the best agencies!"

Kathee McGuire

December 8, 2022

5  out of  5 rating by Kathee McGuire
"Kenzi made the process of transferring my insurance so easy!! I am very please"

Blake Bodie

December 7, 2022

5  out of  5 rating by Blake Bodie
"Kenzi was fantastic and went above and beyond with helping me."

Jarred Hutto

December 7, 2022

5  out of  5 rating by Jarred Hutto
"Have been working closely with Emily on my life insurance policy, and she has been courteous and professional throughout the whole process. I would highly recommend using Rachel Freeny State Farm for all of your insurance needs."

Lauren Henage

December 7, 2022

5  out of  5 rating by Lauren Henage
"Emily was super helpful with getting me my policy- she made it as easy on me as possible and did it quickly!"

AnnaLee Wyse

December 7, 2022

5  out of  5 rating by AnnaLee Wyse
"Kenzi sanders was very pleasant to speak with and walked me through the quote process. She answered all the questions I had and I look forward to moving my insurance over with them! Thank you for your help, Kenzi!"

Kamber Anderson

October 18, 2022

5  out of  5 rating by Kamber Anderson
"Rachel was truly amazing! She helped us with exactly what we needed, highly recommended working with her!"

Karissa Fretwell

October 12, 2022

5  out of  5 rating by Karissa Fretwell
"By far the best! Customer service was amazing. Rachel messaged me about a new rate, after having previously compared cost and deciding to stick with our previous policy. She kept track of our policy and quote for months and then reached again with the new rate! Never have I met someone who would keep up with something like that after months had past by, and originally being declined about it. And, we saved about $200! Highly recommend!"

The Narrator

September 21, 2022

5  out of  5 rating by The Narrator
"Awesome State Farm insurance team! Very helpful and friendly. They have helped me over the years find the best rates and services for my needs."

William Green

August 21, 2022

5  out of  5 rating by William Green
"Chrislynn was the best rep. I have ever dealt with personal. The way she stays in connection with policy holders is top 2 and not 2."

David Walker

July 6, 2022

5  out of  5 rating by David Walker
"Emily went above and beyond while recently discussing my insurance needs with me. Every question/concern I had was addressed during our very first conversation. She was extremely polite and knowledgeable which resulted in a very pleasurable experience for me."

Jordan DeVelle

June 22, 2022

5  out of  5 rating by Jordan DeVelle
"Chrislynn was very patient and informative for me. I asked 1 question probably everyother day for like a month and she was very helpful."

Jade Waters

June 2, 2022

5  out of  5 rating by Jade Waters
"Rachel was such an easy person to work with! Our insurance went up over $100 & we were referred to Rachel and we are not disappointed! A very easy transition for our auto insurance. 😀"

Mettie Seale

June 1, 2022

5  out of  5 rating by Mettie Seale
"My wife had her insurance with another company. Her policy cost a great deal more than mine. After dealing with poor customer service with the other company, we decided to bundle her car into my policies with State Farm. It was the best decision! We're now paying less for three policies at State Farm than for one with the other insurance company. On top of that, customer service has been outstanding. Our agent, Chrislynn Bufkin, has gone above and beyond to make sure we got exactly what we needed. The team at Rachel Freeny has been amazing to work with."

Reginald Lewis

March 23, 2022

5  out of  5 rating by Reginald Lewis
"This is a great company, they explain the plans to me. They is kind and very knowledgeable."

Brenda Donaldson

March 2, 2022

5  out of  5 rating by Brenda Donaldson
"Thank you Thomas for working with us to insure our home and cars!"

craig chappell

February 1, 2022

5  out of  5 rating by craig chappell
"Chrislan was very knowledgeable took care of everything I needed. She made my experience great. I would recommend to others."

Eva Armour

December 17, 2021

5  out of  5 rating by Eva Armour
"I can honestly say that my experience with this agency was truly great. KaSandra Thornton was the agent I dealt with she wZ very thorough and professional. She explained and answered very aspect of my policies and all of my questions that I had. I would greatly recommend her and this Sate Farm Agency who is looking insurance."

Erin Moore

November 17, 2021

5  out of  5 rating by Erin Moore
"Thomas walked me through every step of switching insurance companies. I’m now saving $35/month for better coverage than I had with the other company. Highly recommend!"