State Farm® Insurance Agent Rachel Freeny
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cody Benefield
October 24, 2025
5
out of
5
rating by Cody Benefield
"Kayson did excellent job lowered my monthly payment and got some bundles include too which I didn’t have before thank again kayson"
Kensley Lambert
October 24, 2025
5
out of
5
rating by Kensley Lambert
"I’ve had an incredible experience while switching over to this insurance company. Alisha was so professional, help, and kind which made the process flow smoothly!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alisha provided you with professional and helpful service during your switch. We appreciate your trust and look forward to continuing to support you!"
Katlin Pugh
October 23, 2025
5
out of
5
rating by Katlin Pugh
"I had such a great experience working with Kayson! He was professional yet incredibly friendly, making the whole process of setting up our life insurance easy and stress-free. Communication was excellent — every question was answered quickly and clearly. On top of that, he helped us find the best coverage while saving us money! I truly appreciate their honesty and care. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Glenda Chambers
October 22, 2025
5
out of
5
rating by Glenda Chambers
"Thank you Emma Evans for making my experience of changing my vehicle insurance so east and efficient. There was no hassle or pressure and she was very patient to listen to my concerns. The best part was with her help I was able to get the insurance I wanted for a much lower price."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brooklynn Gonzalez
October 17, 2025
5
out of
5
rating by Brooklynn Gonzalez
"worked with Kayson, he was very helpful and professional!! i would highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Crystal Wolstenholme
October 17, 2025
5
out of
5
rating by Crystal Wolstenholme
"Kayson was so helpful and a pleasure to work. His knowledge helped me save so much."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kim
October 17, 2025
5
out of
5
rating by Kim
"Kayson was a pleasure to work with on our vehicle insurance . He was very thorough with options and policies that were a good fit for our family"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Danielle Ellis
October 16, 2025
5
out of
5
rating by Danielle Ellis
"Kayson went above and beyond to help with getting the best rates! I definitely recommend them!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brayden Pierce
October 15, 2025
5
out of
5
rating by Brayden Pierce
"Awesome people and very easy to work with!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kayleigh Pugh
October 15, 2025
5
out of
5
rating by Kayleigh Pugh
"I was so pleased with the service I received at State Farm! Kayson was very helpful and kind, and I will definitely be back to see him for all future insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kerney Pugh
October 15, 2025
5
out of
5
rating by Kerney Pugh
"I worked with Kayson He was very helpful answered all my questions. I would recommend him for your insurance needs. Easy website to navigate and the prices are reasonable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tristan Hopgood
October 14, 2025
5
out of
5
rating by Tristan Hopgood
"Absolutely incredible service from State Farm and my agent Kayson! I switched and saved with them! I couldn’t be any happier honestly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Caitlyn Gonzalez
October 14, 2025
5
out of
5
rating by Caitlyn Gonzalez
"Kayson was super helpful and explained everything I had questions about! Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Porter Sessions
October 13, 2025
5
out of
5
rating by Porter Sessions
"I spoke with Kayson Pugh at State Farm in mobile! He was very well spoken and clear on answering all questions I had with my auto policy. Very respectful and kind I would recommend anyone to deal with these guys!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kiera Watson
September 19, 2025
5
out of
5
rating by Kiera Watson
"I had a fantastic experience with State Farm! The staff was incredibly helpful and went above and beyond to answer all my questions. They were patient, knowledgeable, and made the whole insurance process a breeze. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Magen Clarke
July 30, 2025
5
out of
5
rating by Magen Clarke
""Highly recommend Alisha! She was very helpful and polite. Made the experience so easy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Shadavia Johnson
July 23, 2025
5
out of
5
rating by Shadavia Johnson
"Very kind and makes sure she gets you the best quotes."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kayla Jones
July 22, 2025
5
out of
5
rating by Kayla Jones
"Always helpful and easy to contact! Office staff are all wonderful ❤️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cynthia J
July 21, 2025
5
out of
5
rating by Cynthia J
"Ms.Emma is my agent and she is phenomenal. I am a first time car buyer and she broke down every thing I could add to my insurance and she was patient. When I first talked with her she explained each section for me and my what if number if I increased or decreased. She was patient and she called me back and remembered me. I love her."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Samantha Shirley
July 18, 2025
5
out of
5
rating by Samantha Shirley
"I would like to start off, saying how incredibly comfortable they made me feel. They even took time to hear about my fur babies, and in that conversation, they were able to even add some insurance for me for my fur babies and they took care of everything I didn’t have to do anything. They listen to me about what my needs were, and found me an incredible discount! I’m gonna have to say that my insurance lady is the best thank you State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
ryan vance
July 17, 2025
5
out of
5
rating by ryan vance
"Alisha was awesome! She really helped me find the perfect auto insurance and made the whole process super easy. She answered all my questions and made sure I got a great deal. I really appreciate her help and would definitely recommend her to anyone!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Shay Vance
July 16, 2025
5
out of
5
rating by Shay Vance
"Working with Alisha was an absolute pleasure! She was incredibly efficient, knowledgeable, and made the entire process of getting new auto insurance smooth and stress-free. I truly appreciated how attentive she was to my needs and how quickly she found me the perfect policy. I’m beyond pleased with the service I received — Alisha went above and beyond to make sure everything was taken care of. Highly recommend working with her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Shauna Tillman
July 15, 2025
5
out of
5
rating by Shauna Tillman
"I recently purchased a new car at the dealership. allstate insured me for a whopping 275 🥴 Monday morning I spoke with alisha at state farm on cottage hill I am now saving 150 dollars so I did what anyone would do I canceled allstate! Thanks Alisha at Statefarm 🙂 ima happy happy happy"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Danielle Kemp
July 7, 2025
5
out of
5
rating by Danielle Kemp
"I was extremely pleased with my service. They were quick, kind, and so helpful. I spoke with Alisha and she was very informative. I will definitely be using this office for all of my insurance needs!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Amanda Dees
July 7, 2025
5
out of
5
rating by Amanda Dees
"This office is so nice and professional, I had the best experience! Alisha was extremely helpful and very easy to talk with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."