State Farm® Insurance Agent Rachel Freeny
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
korinda kwinn
March 11, 2026
5
out of
5
rating by korinda kwinn
"Emma the master!!!!! Go to Emma she got you"
We responded:
"Wow, thank you for the 5-star review, korinda! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Heather Gallaspy
March 10, 2026
5
out of
5
rating by Heather Gallaspy
"I had a great experience working with Alisha today! She was super knowledgeable, professional, and really listened to what I needed. She explained all the options clearly and helped me find the best coverage that fit my situation perfectly. Communication with her was smooth and timely throughout the entire process. I felt confident and well-supported every step of the way. She made switching companies so easy! I definitely recommend Alisha if you want reliable and personalized insurance help!"
We responded:
"Thank you so much for the 5-stars, Heather! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Amber Simmons
March 3, 2026
5
out of
5
rating by Amber Simmons
"Alisha was very helpful and knowledgeable! she was very open, honest and patient with me! i’ll definitely be recommending her to others!"
We responded:
"Thank you for the amazing review, Amber! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Austyn Wilkerson
February 27, 2026
5
out of
5
rating by Austyn Wilkerson
"Alisha was very helpful and knowledgeable on everything I needed for my insurance and made it so easy! Definitely ask for her when you need insurance help, highly recommend!"
We responded:
"Thank you for the fantastic review, Austyn! We are always here to help with your insurance needs here in Mobile . "
Shea Bradley
February 25, 2026
5
out of
5
rating by Shea Bradley
"State Farm is amazing and responds effectively and accurately. They are available 24/7 to help you with your questions or needs. Highly satisfied and highly recommend."
We responded:
"Thank you for your kind review of State Farm Agent Rachel Freeny’s Team. We appreciate it!"
Carol Dougherty
February 23, 2026
5
out of
5
rating by Carol Dougherty
"I wanted to share that I recently had a great experience with State Farm. Alicia, at Rachel Freeny’s office, was wonderful to work with — knowledgeable, responsive, and genuinely helpful throughout the process. She made everything smooth and easy, and I truly appreciated her support."
We responded:
"Thank you for the fantastic review, Carol! We are always here to help with your insurance needs here in Mobile . "
Bryant Gamble Jr.
February 23, 2026
5
out of
5
rating by Bryant Gamble Jr.
"Great job! Very helpful and friendly. Explained all of the details thoroughly."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Brittany Ray
February 16, 2026
5
out of
5
rating by Brittany Ray
"Alisha helped save me a ton of money switching over ! She got where I needed To be for my car insurance!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Alizabeth Dooley
February 16, 2026
5
out of
5
rating by Alizabeth Dooley
"Alisha is great, very helpful and makes changing insurances easy and fast"
We responded:
"Thanks so much for the amazing review, Alizabeth! We really appreciate your support here in Mobile . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Keith Barnette
February 10, 2026
5
out of
5
rating by Keith Barnette
"Great service from Alisha aka Margret"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
James Evans
February 6, 2026
5
out of
5
rating by James Evans
"Emma, was very pleasant,knowledgeable, and had me setup before we got off the phone!💪🏻"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Kelsey Kvartek
January 27, 2026
5
out of
5
rating by Kelsey Kvartek
"Great customer service! She goes out of her way for her customers and clients. Very easy to talk to and great communication. Highly recommend!"
We responded:
"We really appreciate you taking the time to share your experience! It’s fantastic to know that our efforts to provide personalized and clear communication made a difference. Your support means a lot, and we look forward to assisting you again in the future!"
Hugh Anderson
January 22, 2026
5
out of
5
rating by Hugh Anderson
"Alisha was very helpful and knowledgeable on everything I needed for my insurance needs. Definitely ask for her when you need insurance help!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Alisha provided helpful and knowledgeable support for your insurance needs. We'll be sure to share your kind words with her. If you ever need assistance again, don't hesitate to reach out—and yes, definitely ask for Alisha!"
Tim Miller
December 24, 2025
5
out of
5
rating by Tim Miller
"Excellent service, answered my questions promptly."
We responded:
"Thank you for your positive feedback! We're glad to hear that you received prompt answers and excellent service. If you have any more questions or need assistance, we're always here to help!"
Carl Vickery
December 22, 2025
5
out of
5
rating by Carl Vickery
"Great team to work with. Very knowledgeable of insurance to meet my needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to meet your insurance needs with their knowledge and support. It’s a pleasure working with you! If you ever need assistance in the future, don’t hesitate to reach out."
Nick Wilson
November 20, 2025
5
out of
5
rating by Nick Wilson
"Rachel’s Staff seem honest and helpful, the associate I worked with went out of her way to reach out to me with policies that were more cost effective and better protect my assets"
We responded:
"Thank you for sharing your experience! We're delighted to hear that our team, especially the associate you worked with, went above and beyond to find the best solutions for you. Providing honest and helpful service is our top priority, and we're glad it made a difference in protecting your assets."
Raymond Johnson
November 19, 2025
5
out of
5
rating by Raymond Johnson
"One word! AWESOME! speaking about Customer Service, I had an awesome experience. The representative whom I spoke with, was very helpful. Big shout out to you, Alisha. Thanks 😊"
We responded:
"That’s fantastic to hear! We're so glad Alisha was able to provide you with such great service. Your positive feedback truly makes our day. Thanks for sharing! 😊"
Taylor Evans
November 15, 2025
5
out of
5
rating by Taylor Evans
"Emma was super helpful and friendly to work with! She laid out my options for me and help decide what best fit my need. I will definitely be recommending her in the future."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Emma was helpful and friendly, and that she was able to guide you in finding the best option for your needs. Your recommendation means a lot to us! If you ever need assistance again, please don't hesitate to reach out."
Addi Bahati
November 12, 2025
5
out of
5
rating by Addi Bahati
"Alisha was very helpful and knowledgeable with the type of policy I needed, she made the process so efficient and easy for me to get everything done in a timely manner. If anyone ever asks I definitely will refer her, her professionalism speaks for itself.Thanks so much Alisha for all your continued hard work and support."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alisha was able to make the process easy and efficient for you. She truly values providing excellent service and your referral means a lot to us. We'll be sure to pass along your appreciation to her. Thanks again for your support!"
Cody Benefield
October 24, 2025
5
out of
5
rating by Cody Benefield
"Kayson did excellent job lowered my monthly payment and got some bundles include too which I didn’t have before thank again kayson"
We responded:
"Thank you for your wonderful feedback! We're glad Kayson could help reduce your monthly payment and include new bundles that benefit you. We appreciate your support and are here anytime you need assistance!"
Kensley Lambert
October 24, 2025
5
out of
5
rating by Kensley Lambert
"I’ve had an incredible experience while switching over to this insurance company. Alisha was so professional, help, and kind which made the process flow smoothly!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alisha provided you with professional and helpful service during your switch. We appreciate your trust and look forward to continuing to support you!"
Katlin Pugh
October 23, 2025
5
out of
5
rating by Katlin Pugh
"I had such a great experience working with Kayson! He was professional yet incredibly friendly, making the whole process of setting up our life insurance easy and stress-free. Communication was excellent — every question was answered quickly and clearly. On top of that, he helped us find the best coverage while saving us money! I truly appreciate their honesty and care. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Glenda Chambers
October 22, 2025
5
out of
5
rating by Glenda Chambers
"Thank you Emma Evans for making my experience of changing my vehicle insurance so east and efficient. There was no hassle or pressure and she was very patient to listen to my concerns. The best part was with her help I was able to get the insurance I wanted for a much lower price."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brooklynn Gonzalez
October 17, 2025
5
out of
5
rating by Brooklynn Gonzalez
"worked with Kayson, he was very helpful and professional!! i would highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Crystal Wolstenholme
October 17, 2025
5
out of
5
rating by Crystal Wolstenholme
"Kayson was so helpful and a pleasure to work. His knowledge helped me save so much."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"