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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Magen Clarke

July 30, 2025

5  out of  5
rating by Magen Clarke
""Highly recommend Alisha! She was very helpful and polite. Made the experience so easy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shadavia Johnson

July 23, 2025

5  out of  5
rating by Shadavia Johnson
"Very kind and makes sure she gets you the best quotes."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kayla Jones

July 22, 2025

5  out of  5
rating by Kayla Jones
"Always helpful and easy to contact! Office staff are all wonderful ❤️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cynthia J

July 21, 2025

5  out of  5
rating by Cynthia J
"Ms.Emma is my agent and she is phenomenal. I am a first time car buyer and she broke down every thing I could add to my insurance and she was patient. When I first talked with her she explained each section for me and my what if number if I increased or decreased. She was patient and she called me back and remembered me. I love her."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Samantha Shirley

July 18, 2025

5  out of  5
rating by Samantha Shirley
"I would like to start off, saying how incredibly comfortable they made me feel. They even took time to hear about my fur babies, and in that conversation, they were able to even add some insurance for me for my fur babies and they took care of everything I didn’t have to do anything. They listen to me about what my needs were, and found me an incredible discount! I’m gonna have to say that my insurance lady is the best thank you State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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ryan vance

July 17, 2025

5  out of  5
rating by ryan vance
"Alisha was awesome! She really helped me find the perfect auto insurance and made the whole process super easy. She answered all my questions and made sure I got a great deal. I really appreciate her help and would definitely recommend her to anyone!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Heather Seaman

July 16, 2025

5  out of  5
rating by Heather Seaman
"Highly recommend Alisha! Super professional and polite! Couldn’t have had a better experience!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brooke Tillman

July 16, 2025

5  out of  5
rating by Brooke Tillman
"Working with Alisha was an absolute pleasure!! I am beyond satisfied and highly recommend her and this company!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shay Vance

July 16, 2025

5  out of  5
rating by Shay Vance
"Working with Alisha was an absolute pleasure! She was incredibly efficient, knowledgeable, and made the entire process of getting new auto insurance smooth and stress-free. I truly appreciated how attentive she was to my needs and how quickly she found me the perfect policy. I’m beyond pleased with the service I received — Alisha went above and beyond to make sure everything was taken care of. Highly recommend working with her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shauna Tillman

July 15, 2025

5  out of  5
rating by Shauna Tillman
"I recently purchased a new car at the dealership. allstate insured me for a whopping 275 🥴 Monday morning I spoke with alisha at state farm on cottage hill I am now saving 150 dollars so I did what anyone would do I canceled allstate! Thanks Alisha at Statefarm 🙂 ima happy happy happy"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Danielle Kemp

July 7, 2025

5  out of  5
rating by Danielle Kemp
"I was extremely pleased with my service. They were quick, kind, and so helpful. I spoke with Alisha and she was very informative. I will definitely be using this office for all of my insurance needs!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amanda Dees

July 7, 2025

5  out of  5
rating by Amanda Dees
"This office is so nice and professional, I had the best experience! Alisha was extremely helpful and very easy to talk with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Evans

June 30, 2025

5  out of  5
rating by James Evans
"SUPERIOR ASSISTANCE! Very professional and quick! Highly recommended Rachel Freeny State Farm, I spoke with a very polite woman named Emma and gave me the best price for full coverage insurance and explained everything for me. You can’t beat good support with an attractive price. 5 star."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Samantha Nelson

June 27, 2025

5  out of  5
rating by Samantha Nelson
"I couldn’t be more pleased with the service I received from Rachel Freeny State Farm. From the moment I reached out, their team was knowledgeable, friendly, and incredibly responsive. They took the time to understand my needs and explained all my coverage options clearly—no pressure, just honest guidance. What really stood out was their attention to detail and genuine care for their clients. It’s clear they value long-term relationships over quick sales. I now feel confident and secure knowing my family and assets are well-protected. Highly recommend to anyone looking for reliable, professional, and trustworthy insurance services!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jessica harris

May 29, 2025

5  out of  5
rating by jessica harris
"Great customer service willingly to help you with all your needs and informative."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Samantha Dixon

May 22, 2025

5  out of  5
rating by Samantha Dixon
"I have only been with them for over a month and already so impress d with how responsive and fast they are! They saved me over 150 on my car insurance and 50 on my life insurance. Alisha has been super helpful anytime I call or text with questions and has quickly taken care of anything I needed help with! I will recommend this office to anyone I meet!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Willie Lewis

May 15, 2025

5  out of  5
rating by Willie Lewis
"Very easy to work with and would highly recommend Rachel Freeny and her team for any insurance needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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amore pettway

May 14, 2025

5  out of  5
rating by amore pettway
"My family has been working with this office for several years and we always have an excellent experience. I recently purchased life insurance and Alisha was wonderful. She guided me through the process quickly and efficiently. I would definitely recommend this office to everyone I know!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jessica Johnson

May 3, 2025

5  out of  5
rating by Jessica Johnson
"Super sweet staff. I appreciate their efficiency & great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Heather Soutullo

May 2, 2025

5  out of  5
rating by Heather Soutullo
"Alisha was VERY helpful with getting us new insurance. She helped us save $500 a month. Such sweet people. Very trustworthy and the process was SO easy & quick. Got everything done within a couple minutes. Thank you ladies, especially Alisha!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kaylin Moore

April 25, 2025

5  out of  5
rating by Kaylin Moore
"I loveeee State Farm been with them a while now. They are always there for me when I need them and super nice. Alisha was so amazing and patient with me. She very Attentive and I love that. Thank you again Alisha!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sylvia Andrews

April 24, 2025

5  out of  5
rating by Sylvia Andrews
"Noelle was very helpful, knowledgeable and friendly and answered all my questions while in State Farm’s office today. She was very professional and exceeded my expectations."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shawn Calvo

April 4, 2025

5  out of  5
rating by Shawn Calvo
"Great service and very willing to help"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tamara Pieper

April 2, 2025

5  out of  5
rating by Tamara Pieper
"Everyone is so pleasant / helpful especially Haleigh with my life insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Annette Jones

April 2, 2025

5  out of  5
rating by Annette Jones
"Ms. Alisha got me setup with no problem and was very helpful and I’m thankful. Thanks Ms. Alisha"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"