State Farm® Insurance Agent Rachel Freeny
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Austyn Wilkerson
February 27, 2026
"Alisha was very helpful and knowledgeable on everything I needed for my insurance and made it so easy! Definitely ask for her when you need insurance help, highly recommend!"
"Thank you for the fantastic review, Austyn! We are always here to help with your insurance needs here in Mobile . "
Shea Bradley
February 25, 2026
"State Farm is amazing and responds effectively and accurately. They are available 24/7 to help you with your questions or needs. Highly satisfied and highly recommend."
"Thank you for your kind review of State Farm Agent Rachel Freeny’s Team. We appreciate it!"
Carol Dougherty
February 23, 2026
"I wanted to share that I recently had a great experience with State Farm. Alicia, at Rachel Freeny’s office, was wonderful to work with — knowledgeable, responsive, and genuinely helpful throughout the process. She made everything smooth and easy, and I truly appreciated her support."
"Thank you for the fantastic review, Carol! We are always here to help with your insurance needs here in Mobile . "
Brittany Ray
February 16, 2026
"Alisha helped save me a ton of money switching over ! She got where I needed To be for my car insurance!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Alizabeth Dooley
February 16, 2026
"Alisha is great, very helpful and makes changing insurances easy and fast"
"Thanks so much for the amazing review, Alizabeth! We really appreciate your support here in Mobile . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Keith Barnette
February 10, 2026
"Great service from Alisha aka Margret"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
James Evans
February 6, 2026
"Emma, was very pleasant,knowledgeable, and had me setup before we got off the phone!💪🏻"
Kelsey Kvartek
January 27, 2026
"Great customer service! She goes out of her way for her customers and clients. Very easy to talk to and great communication. Highly recommend!"
"We really appreciate you taking the time to share your experience! It’s fantastic to know that our efforts to provide personalized and clear communication made a difference. Your support means a lot, and we look forward to assisting you again in the future!"
Hugh Anderson
January 22, 2026
"Alisha was very helpful and knowledgeable on everything I needed for my insurance needs. Definitely ask for her when you need insurance help!"
"Thank you for your wonderful feedback! We're so glad to hear that Alisha provided helpful and knowledgeable support for your insurance needs. We'll be sure to share your kind words with her. If you ever need assistance again, don't hesitate to reach out—and yes, definitely ask for Alisha!"
Carl Vickery
December 22, 2025
"Great team to work with. Very knowledgeable of insurance to meet my needs."
"Thank you so much for your kind words! We're thrilled to hear that our team was able to meet your insurance needs with their knowledge and support. It’s a pleasure working with you! If you ever need assistance in the future, don’t hesitate to reach out."
Nick Wilson
November 20, 2025
"Rachel’s Staff seem honest and helpful, the associate I worked with went out of her way to reach out to me with policies that were more cost effective and better protect my assets"
"Thank you for sharing your experience! We're delighted to hear that our team, especially the associate you worked with, went above and beyond to find the best solutions for you. Providing honest and helpful service is our top priority, and we're glad it made a difference in protecting your assets."
Raymond Johnson
November 19, 2025
"One word! AWESOME! speaking about Customer Service, I had an awesome experience. The representative whom I spoke with, was very helpful. Big shout out to you, Alisha. Thanks 😊"
"That’s fantastic to hear! We're so glad Alisha was able to provide you with such great service. Your positive feedback truly makes our day. Thanks for sharing! 😊"
Taylor Evans
November 15, 2025
"Emma was super helpful and friendly to work with! She laid out my options for me and help decide what best fit my need. I will definitely be recommending her in the future."
"Thank you so much for your kind words! We're thrilled to hear that Emma was helpful and friendly, and that she was able to guide you in finding the best option for your needs. Your recommendation means a lot to us! If you ever need assistance again, please don't hesitate to reach out."
Cody Benefield
October 24, 2025
"Kayson did excellent job lowered my monthly payment and got some bundles include too which I didn’t have before thank again kayson"
"Thank you for your wonderful feedback! We're glad Kayson could help reduce your monthly payment and include new bundles that benefit you. We appreciate your support and are here anytime you need assistance!"
Kensley Lambert
October 24, 2025
"I’ve had an incredible experience while switching over to this insurance company. Alisha was so professional, help, and kind which made the process flow smoothly!!"
"Thank you so much for your kind words! We're thrilled to hear that Alisha provided you with professional and helpful service during your switch. We appreciate your trust and look forward to continuing to support you!"
Glenda Chambers
October 22, 2025
"Thank you Emma Evans for making my experience of changing my vehicle insurance so east and efficient. There was no hassle or pressure and she was very patient to listen to my concerns. The best part was with her help I was able to get the insurance I wanted for a much lower price."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brooklynn Gonzalez
October 17, 2025
"worked with Kayson, he was very helpful and professional!! i would highly recommend!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Crystal Wolstenholme
October 17, 2025
"Kayson was so helpful and a pleasure to work. His knowledge helped me save so much."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kim
October 17, 2025
"Kayson was a pleasure to work with on our vehicle insurance . He was very thorough with options and policies that were a good fit for our family"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Danielle Ellis
October 16, 2025
"Kayson went above and beyond to help with getting the best rates! I definitely recommend them!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brayden Pierce
October 15, 2025
"Awesome people and very easy to work with!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kayleigh Pugh
October 15, 2025
"I was so pleased with the service I received at State Farm! Kayson was very helpful and kind, and I will definitely be back to see him for all future insurance needs."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kerney Pugh
October 15, 2025
"I worked with Kayson He was very helpful answered all my questions. I would recommend him for your insurance needs. Easy website to navigate and the prices are reasonable."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tristan Hopgood
October 14, 2025
"Absolutely incredible service from State Farm and my agent Kayson! I switched and saved with them! I couldn’t be any happier honestly."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Caitlyn Gonzalez
October 14, 2025
"Kayson was super helpful and explained everything I had questions about! Highly recommend!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"